We build Riley — an AI receptionist that picks up your calls, answers your email, and never lets an enquiry go quiet, so the business behind it doesn't have to choose between serving today's client and losing tomorrow's. Whoever used to be tied to the phone gets their day back.
Riley isn't a chatbot bolted onto a website. She's wired into the actual channels a busy office misses things on — the phone, the inbox, and the notepad nobody has time to keep.
A real spoken conversation, not a menu of numbers to press. Takes the name, the reason, the urgency — and tells the caller honestly when she doesn't know something, rather than guessing.
Reads the inbox, ignores the newsletters, and drafts a reply for a genuine enquiry — sat waiting for a human to read and send. Nothing goes out without someone's eyes on it first.
Every call and every email lands on the same shared log — who rang, what they needed, whether it's urgent. Nobody has to check four different places to know what happened while they were busy.
This is the real thing, not a script — the same model behind every call Riley takes, just in writing. Ask her something a caller might.
We don't publish case studies written after the fact. This is the real sequence — including the parts that didn't work the first time.
Our own local model answered SMS fine but took 1.5–3.5 minutes to reply on a live call — dead air a caller would just hang up on. Rather than ship that, we moved voice specifically onto a faster hosted model and measured the real number before trusting it: 1.2s per turn.
A caller left a message, corrected her own name mid-sentence, and Riley recovered without missing a beat — logged, timestamped, no human touched it. Not a demo script; the actual first inbound call.
A real caller got cut off mid-thought. Traced it to how fast the system decided someone had finished speaking, tuned it, tested it again live twice more until the interruption was gone and the pause didn't feel like a hold queue.
A demo that only works while someone's machine is awake isn't a product. Riley now runs on always-on infrastructure with her own number and her own line, independent of whoever built her.
Site Ledger is the paperwork side of running a crew — clock-ins, timesheets, wages, invoices — built for a site office, not a browser tab. No spreadsheets to chase at the end of the week, no paper timesheets to re-key by hand.
Once, each worker scans their own printed code to link their phone. After that it's one shared code on the wall, scanned with the phone's own camera — morning for "Start work", the same code again at the end of the day for "Finish shift". Nothing to type, no app to install.
Every clock-in and clock-out feeds straight into the timesheet and the wage calculation — nobody's re-typing a paper sheet at the end of the week to work out what's owed.
The database lives on a PC already at the site, not in someone else's cloud. That's a deliberate choice, not a limitation — your data stays on your own hardware, under your own control.
Riley is what we lead with because it's proven. It isn't the only thing we do.
We identify and score the businesses most likely to need a given service soon, and get there before anyone else has reached them — the same discipline that finds Riley her own future clients.
For businesses running on a phone number and a Google listing, we build the site that should already exist — fast, plain, and built to actually bring an enquiry in rather than just look presentable.
Booking confirmations, reminder chases, callback queues — the small repeated jobs that eat an afternoon. We wire those into what you already use rather than asking you to adopt something new.